CONTACT US
E-MAIL US

If you prefer to email us, then contact our 24 hour support team on:
Send an email, and we will get back to you within the hour!
CALL US

If you would like to speak to a ‘human’ then please contact us on:
+44 203 600 1631 (U.K.)
or for state side
+1 424 244 3285 (U.S.A.)
LIVE SUPPORT

We offer LIVE support via this website!
Take a look at the bottom right hand corner of this page and speak to one of our online support staff today.
FAQ'S
What insurance cover is included in the price quoted?
Your luxury car hire quote will include fully comprehensive cover for one named driver although bear in mind that a security deposit / excess does apply.
How much is the Security Deposit / Excess?
Typically, the amount of security deposit / excess depends on which luxury car hire you have rented. Our typical deposit is between £2500 to £15,000. Excess are up to £100,000
Is there an age limit to drive the vehicles?
This is generally set by insurers, but is normally 25 to 70.
I am under the 25/30 age requirement or over the 65/70 bracket for the vehicles, can I still hire?
Contact us using the contact form and we can contact the insurance company on your behalf.
Can I drive the car, under the required age, if I am the second driver?
No
I have only had a full licence for one year can I still hire?
Unfortunately not, all drivers require a minimum of 2 years driving experience.
Does your insurance cover include towing and does it cover what I am towing?
No
Can I hire if I have 6 points on my licence?
Yes, on most occasions this is fine.
I have more than 6 points on my license, or a drink driving ban or a conviction for driving with no insurance, can I still hire a car?
We would need to submit the application to the insurance company. Please contact us and we can make this enquiry in your behalf.
Can I hire if I do not hold a UK driving licence?
This is generally fine. EU drivers licenses are accepted.
Can I take the car outside of the UK?
No
Is European Insurance Included?
No
What is included in the online quote?
We include full comprehensive insurance for one named driver (subject to an excess) Generous daily mileage allowance and breakdown / roadside assistance within the UK
Are there any additional charges apart from the basic rental price?
We do not include fuel int he rental price. Additional extra charges may apply such as; child/booster seats, excess reduction (if available), Airport pickup and “delivery and collection” services.
Is there a discount available for hiring more than one car at the same time?
Sure, get in touch so that we can discuss your requirements in more detail.
Do you do longer term hires?
Yes, we offer long term hires at preferential rates.
Do you require a security deposit?
Yes, our security deposits range from between £1500-£5000 depending on the vehicle, this is fully refundable on return of the vehicle in the same condition as it was hired.
What is the minimum hire length?
The minimum hire period is 48 hours across our fleet. *A few high value vehicles can be subject to a 4 day minimum.
During the Summer months and Christmas, the minimum hire period at the weekend is 3 days. Summer months are May, June, July and August.
- Your full driving licence (front and back)
- A credit card or debit card
- A copy of your passport
- A recent utility bill
- Insurance declaration
- Driver Licence ‘check form’
How can I pay for my rental?
You can pay for your rental using a Credit or Debit Card in your name. Or, direct bank transfer. We do not accept cheques.
Do you accept credit cards/Amex?
Yes, we accept all credit cards, however as a first time client, you may be request to make your hire payment via bank transfer as part of security reasons.
When do I need to pay?
To confirm your luxury car hire booking we require 100% of the hire fee paid immediately on invoice. This will secure the vehicle. The refundable security deposit is due a week before or in impulse hire, at least a day before the hire commences.
Are there any fees for modifying booking details or cancelling a booking?
You can modify your reservation details before the rental is confirmed, including the length of the rental. Please note that if you change the reservation details your quote may be charged.
Can someone else pay for my hire on my behalf?
Yes, however we would need to ask for the same ID as from the driver to prevent fraud.
Fresh Additions to Our Premium Car Hire Fleet
CLIENT TESTIMONIALS
Just a few of our recent testimonials from happy clients who trust Starr Luxury Cars
EXCELLENT Based on 159 reviews Crystal KeiKei2025-06-21Trustindex verifies that the original source of the review is Google. ⭐⭐⭐⭐⭐ We recently booked an airport transfer with Starr Luxury Cars and had a fantastic experience from start to finish. We were travelling with our baby, which always adds a bit of extra stress, but Starr made everything seamless. The vehicle was spotless, spacious, and incredibly comfortable — exactly what we needed after a long journey. Our flight was delayed and landed late at night, but our chauffeur was waiting for us without any issue. He was polite, patient, and helped with our luggage, which made all the difference after such a long day. The whole service felt calm, professional, and truly luxurious. We felt looked after and safe throughout. Highly recommend Starr Luxury Cars, especially for families who want both comfort and peace of mind when travelling. Will definitely be using them again. Alyona Ishchenko2025-06-12Trustindex verifies that the original source of the review is Google. Amazing service. Booked a car a couple of times with chauffeur and without. Cars are very good and chauffeurs are quite professional. Strongly recommend! Milly ELVIS-KOEHL2025-06-10Trustindex verifies that the original source of the review is Google. Rented a Lamborghini for my husband’s birthday in London. We had an incredible experience and honestly he has never been happier. I highly recommend! We had a great weekend and the customer service was very helpful. Thanks to the team! Sarah Herbert2025-01-22Trustindex verifies that the original source of the review is Google. I used Starr Luxury Cars recently and couldn't fault the service - highly recommend, will definitely use again! Victoria Feltham2024-12-10Trustindex verifies that the original source of the review is Google. Great service, Billy was friendly and helpful driver and really went out of his way to make it a special evening. James Marvin2024-08-15Trustindex verifies that the original source of the review is Google. We hired a Mercedes Jet Class for a one day film shoot. The sales team were very accommodating, able to meet our tight deadline and budget. Communications were clear and efficient making the hire process very easy. The driving team assigned to the car were professional and friendly, offering their assistance throughout the day. I will definitely be using Starr Luxury Cars again in future productions. Ali Azarian2024-08-15Trustindex verifies that the original source of the review is Google. I hired a Long Wheel Base Range Rover Autobiography for a recent month long trip to the UK. The sales process was excellent, very thorough and responsive. The sales person Adam answered all of my questions over the phone, responded to emails in real time despite the 7 hour times difference. The car was delivered on time and in perfect condition, and performed beautifully. Only negatives were: 1. The screens in the back seats did not work. We asked for help setting these up and also watched all the online instructions. Star Luxe were not very helpful. We haver three young children and this was one of the pulls for renting the vehicle we did, as we had 4 very long car journeys planned. 2. The 5k deposit took almost three weeks to be returned. Rob Williams2024-07-16Trustindex verifies that the original source of the review is Google. Great service, on time, reliable, high quality car